Account Deletion

Delete Your Account

Request permanent deletion of your GeoSync account and all associated data.

This action is permanent and cannot be undone

Important: B2B Platform — Organization-Managed Accounts

GeoSync is a business (B2B) application. Most user accounts are created and managed by your employer or tenant organization. Account deletion for organizational employees is handled by the Admin or Super Admin of your organization, not directly by GeoSync. Read below to understand the correct process for your role.

Who Are You?

Choose your role to see the correct account deletion process.

Employee

Your account was created by your employer. Contact your Manager or Admin within your company to request account removal.

Manager / Admin

You can manage employee accounts from within the app. To delete your own admin account, contact GeoSync support or use the in-app settings.

Organization Owner

To close your organization and delete all organizational data, email GeoSync support with your verified organization credentials.

How to Delete Your Account

Choose the method that applies to your situation.

Employee Account Deletion

Employee accounts in GeoSync are created and managed by your employer's organization. Your account deletion must be processed by your organization's Admin or Super Admin.

1

Contact Your Manager or HR

Reach out to your direct manager or HR department and request removal from the GeoSync platform. Provide your full name and registered email address.

2

Admin Removes You from the Organization

Your organization's Admin can remove your account via the Employee Management screen in the GeoSync app. This action immediately revokes your access.

3

Data Retention Applies

Your work history (attendance records, task completions, location history) may be retained by your employer for compliance purposes as required by employment law. Contact your employer for their data retention policy.

4

If Your Employer Doesn't Act

If you cannot get your employer to process the deletion, contact GeoSync directly at privacy@geosync.app with proof of employment termination or written request. We will assist within 30 days.

Manager & Admin Account Deletion

As a Manager or Admin, you can manage employees from within the app. To delete your own account, follow the in-app process or contact support.

1

Open GeoSync → Profile Tab

Navigate to the Profile section of the app using the bottom navigation bar.

2

Go to Settings → Account

Access Account Settings from the Profile screen. Look for "Delete Account" or "Close Account" option.

3

Confirm Deletion

You will be asked to confirm your decision by entering your password. This action cannot be undone.

4

Transfer Responsibilities First

Before deleting your account, ensure you have transferred management of territories, tasks, and employees to another Admin or Manager in your organization.

Email GeoSync Support

For organization account closure, data export requests, or escalated deletion requests, contact GeoSync support directly.

Email Template — Copy & Send
To: privacy@geosync.app
Subject: Account Deletion Request — GeoSync

Hello GeoSync Support,

I am requesting the permanent deletion of my GeoSync account and all associated personal data.

Account Details:
- Full Name: [Your Full Name]
- Email Address: [Your Registered Email]
- Organization Name: [Your Company Name]
- User Role: [Employee / Manager / Admin / Organization Owner]
- Reason for Deletion: [Optional]

I understand that:
1. This action is permanent and irreversible
2. Work history data may be retained by my employer organization
3. The deletion will be processed within 30 days

Please confirm once my account has been deleted.

Thank you,
[Your Name]

What Data Gets Deleted?

Deleted Immediately
  • Account credentials & login access
  • Profile photo and personal details
  • Push notification tokens
  • Active session tokens
Employer May Retain
  • Attendance records (for payroll)
  • Completed task history
  • Expense reports (for accounting)
  • Route history (for compliance)

Data retained by your employer is governed by their own data retention policy and applicable employment law, not by GeoSync's policies.

Deletion Timeline

0
Day 0 — Request Received
GeoSync receives your deletion request. Access may be suspended immediately.
7
Day 7 — Verification
We verify your identity and process the request. You may receive a confirmation email.
30
Day 30 — Complete Deletion
All personal data under GeoSync's control is permanently deleted. A confirmation is sent.

Need Help?

If you have questions about account deletion or need assistance, our team is here to help.

Privacy Requests
privacy@geosync.app
General Support
support@geosync.app
App Package
com.akhlak.GeoSync
Response Time
Within 30 days